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Guides and troubleshooting

Set up the bench, run a guided session, make the reports and sort out whatever does not behave, in the bench app, the web app and the phone companion.

Get started
Your first session
Troubleshooting
A reading taken on the bench, in range, with the countdown to the next step.

Get started

What you need, installing the bench app, signing in, and a demo session you can run with no board and no meter.

Guided sessions

Symptom questions, the step card, where the leads go, readings and verdicts, the diagnosis and the retest.

Boards and schematics

Picking a board, opening your own boardview, the viewer, Find and the inspector, and cross-probing a schematic.

Meters and the pedal

Supported meters and bench supplies, typed readings, calibration, the foot pedal and voice commands.

Jobs and reports

Booking in at the counter, parts, the tech report, the customer report, the job sheet and share links.

Troubleshooting

A meter that is not found, a file that will not open, a step that waits, sync that needs attention.

What a session looks like ​

The board on the left, with the red and black leads marked where they go. The step on the right: the meter mode, the power state, the two leads, why the reading matters and the range it should fall in. The meter's reading fills the panel at the top, and NextProbe takes it once it holds steady.

The bench app during a guided session: the leads marked on the board, the live reading and the step card.

  • The web app: sessions from every bench, jobs, reports and share links, your shop's benches and team, billing and your data.
  • The phone companion: a second screen beside the board, board photos and voice notes.
  • Settings: every setting on the bench, section by section.
  • FAQ: board files, meters, offline use, plans and what NextProbe will not do.
  • Get help: how to reach us and what to send.

Your board files never leave your computer.

NextProbe.ai