Skip to content

Troubleshooting: Jobs ​

Two things on a job that go missing on purpose.

The testing passcode has gone ​

It is erased on purpose when a job reaches Collected or Returned unrepaired.

A customer's name is missing from old jobs ​

The customer was erased. Their jobs keep the device, serial, reference and sessions, and lose the name and the reported fault.

Your board files never leave your computer.