Troubleshooting: signing in

Signing a bench in goes through your browser. These are the messages you may see on the way.

The browser didn't open

The bench shows the address to go to under the code: "If the browser did not open, go to" and a link. Open it in any browser, or press Open the browser again.

"That code has expired or was already used"

A code works once, for ten minutes. Press Cancel on the bench, then Sign in with your browser again for a new code.

"You cannot put a bench to work yet"

Only owners and techs can sign a bench in. Ask your workspace owner to do it, or to change your role in the web app's Shop page.

"Sign in with your account"

The browser is signed in to the web app with a bench key, and signing a bench in needs your own account. Sign out in the web app, sign in with your email, and open the link again.

The bench says it is signed out, though it was signed in

Someone revoked its key in the web app (Shop → Benches, or Settings → Bench keys). Sign in again. Nothing that was waiting to sync is lost.